Last updated: November 13, 2025
At Comme des Garçons, we aim to ensure your satisfaction. If you are not completely happy with your purchase, we offer a simple return and refund process.
1. Returns
Eligible items may be returned within 14 days of receipt.
Items must be unused, unworn, and in their original packaging with tags attached.
Proof of purchase is required.
Non-returnable items:
- Gift cards
- Final sale or clearance items
- Items marked “non-returnable” at checkout
2. How to Start a Return
Contact our support team for a Return Authorization (RA) number before sending any items back.
📧 support@cdgconverse.site
📞 +1 (929) 939-2535
🕘 Mon – Fri, 09:00 AM – 6:00 PM
3. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Use a trackable shipping service or purchase insurance.
4. Refunds
Refunds are processed to the original payment method within 5–10 business days after we receive and inspect the return.
5. Exchanges
For exchanges, contact us before returning the item to confirm availability.
6. Damaged or Defective Items
Contact us immediately with photos if your item arrives damaged or defective.
7. Contact Us
Comme des Garçons
1822 83rd St, Brooklyn, NY 11334, USA
📧 support@cdgconverse.site
📞 +1 (929) 939-2535
🕘 Mon – Fri, 09:00 AM – 6:00 PM